Chez Carole Beach Resort, Phu Quoc ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Vietnam, 077

Chez Carole Beach Resort, a 4-star family-friendly resort located on Phu Quoc Island, features traditional wooden bungalows surrounded by stunning natural landscapes. Guests can revel in a beachfront experience with various recreational activities and exceptional amenities, including free airport transfers for stays of two nights or more. This resort uniquely combines modern comforts with the tranquil beauty of its surroundings, making it a captivating destination for both relaxation and adventure.

Location

Chez Carole Beach Resort is conveniently located just 30 km from Phu Quoc International Airport, making it easily accessible for travelers. Notable nearby attractions include Vinpearl Land and Vung Bau Beach, which are within a 15-minute drive from the resort. Guests can explore the natural beauty of Phu Quoc Island with activities such as rock climbing and mountain biking nearby.

Rooms

Each wooden bungalow offers 49 square meters of space, equipped with air conditioning, a flat-screen TV, and a private balcony. These accommodations feature semi open-air bathrooms with stone walls and large soaking tubs, alongside thoughtful amenities like premium bedding and a minibar. Guests can enjoy various views, including garden, lake, and sea views.

Eat & Drink

The onsite restaurant, Chez Carole, serves international cuisine with a focus on fresh seafood, showcasing breathtaking ocean views from its poolside location. A daily buffet breakfast is complemented by an à la carte menu for lunch and dinner, while after-meal drinks can be enjoyed at the Beach Bar. The dining experience is enriched by the ambience of the resort overlooking the private beach.

Leisure & Business

There are numerous recreational activities available at the resort, including kayaking, scuba diving, and snorkeling, providing guests ample opportunity to enjoy the surrounding waters. The resort also boasts an outdoor swimming pool, a fitness center, and a spa and wellness center offering massage services. Guests can unwind on the private beach and participate in various water sports.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Garden view

Shower

Air conditioning

room details

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Villa Beach Front

Max:

2 persons

35 m²

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

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Superior Double Room

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Phu Quoc 10.2 km

Airports

Phu Quoc International (PQC) 27.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Smoking allowed in designated areas
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Luggage storage
Private beach
Hairdresser
Coffee shop
Multilingual staff

Sports & Fitness

Fitness centre
Billiard tables
Fitness studio

Guest Parking

Refrigerator
Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Newspaper service
Bell staff/Porter

Dining

Breakfast
Restaurant
Beach bar
Outdoor dining area
Picnic area/ Tables
Free breakfast

Children

Cots
Children's pool

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Garden area
Spa centre
Sauna

Room features

Air conditioning
In-room safe
Mini-bar
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Hair dryer
Free toiletries
Sink

Self-catering

Refrigerator
Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Vietnam, 077

Map view

Ward 1, Hamlet 4, Cua Can Village, Phu Quoc, Vietnam, 077

City landmarks

Thien Vien Truc Lam Ho Quoc

Ho Quoc Temple

1.4 km

Beach

Cua Can Beach

2.2 km

Path to Public Beach

870 m

Quiet Public Beach Cove

980 m

Ganh Dau

Vinpearl Land Phu Quoc

4.0 km

Ong Rang Garden Resort

3.6 km

Cửa Cạn

Vung Bau Beach

3.8 km

Bai bien Cua Can

3.9 km

Beach

Bai Vung Bau

3.9 km

Group 2

Happy Farm PQ

4.7 km

hon Mong Tay

4.7 km

Gallery

Phu Quoc Gallery of Contemporary Art

5.0 km

Farm

Phu Quoc Countryside

6.7 km

Dinh Bà

Ong Lang Beach

6.9 km

Nearby

Path to Public Beach

900 m

Quiet Public Beach Cove

1.0 km

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back again

8.4/10

Great

Rooms

6.8

Location

6.8

Service

6.8

Dining

5.6

Emma

United Kingdom, February 2025

5.8/10

My stay at the hotel had some ups and downs. The rooms were quite beautiful with a stunning view, but the internet was extremely slow, and the TV didn't work at all. The buffet breakfast left much to be desired, as the food was mostly cold except for a couple of items. Nonetheless, it’s a peaceful retreat if you're looking to escape the busy tourist spots and take long walks.

Rooms

8.0

The rooms were beautiful and offered a stunning view.

Service

5.0

The service was disappointing; issues took time to resolve and staff seemed indifferent.

Location

6.0

The hotel is in a remote location, which is nice for tranquility but far from amenities.

Dining

5.0

Breakfast was underwhelming with cold food, but the noodles and eggs made fresh were good.

Facilities

6.0

Facilities were decent, but the lack of functional amenities affected the overall experience.

Matthew

United Kingdom, February 2025

7.4/10

The resort offers a serene escape a bit away from the bustling downtown, making it a perfect spot for relaxation. The rooms, while clean and well-maintained, had some bothering issues like low water pressure and noise from the air conditioning. The staff was attentive and helpful throughout our stay, although certain amenities were lacking. It would be ideal for those seeking tranquility but a bit frustrating due to some maintenance oversights.

Rooms

7.0

The rooms were lovely and exceptionally clean but had noticeable issues like very noisy air conditioning and low water pressure.

Service

8.0

The service was engaging, with staff being helpful, especially when it came to arranging transport and addressing our needs promptly.

Location

7.0

The location is fantastic for escaping the crowds, though it is quite far from the town center, requiring a taxi ride.

Dining

7.0

The dining offered a decent selection of both local and Western cuisine, though it could benefit from more variety.

Facilities

8.0

Facilities were enjoyable, including the beach and pool, which enhanced our experience overall.

Michael

United Kingdom, February 2025

5.2/10

I had a nice stay at this hotel, enjoying the beautiful lake view from my balcony and the spacious room. However, the maintenance issues and inconsistency in service disappointed me, particularly with the dining experience where improvements are needed. Overall, while it has great potential, there are a few areas that need urgent attention.

Rooms

6.0

The room was spacious with a wonderful balcony overlooking the lake, perfect for relaxing with a glass of wine. However, it was not very clean and the couch was incredibly uncomfortable.

Service

5.0

Service had its ups and downs. While the reception staff were helpful, some others appeared disengaged, and there were issues with miscommunication.

Location

6.0

The location was quite nice, right by the lake, but it felt a bit isolated as getting into town required ordering a taxi, which can be inconvenient.

Dining

5.0

Dining was a letdown for me. While some dishes were acceptable, the variety and quality could be significantly improved.

Facilities

5.0

The facilities have potential, especially the beach area, but overall maintenance could be improved to enhance the guest experience.

Parker

United Kingdom, December 2024

8.0/10

What a beautiful spot for a vacation! The landscaping is stunning, and the beach is kept immaculate. The staff is warm and welcoming, truly making an effort to connect with guests. However, if the hotel is at full capacity, securing a lounge chair can be a challenge. Our room was nicely situated along the canal, but we encountered some unpleasant odors sometimes. Overall, a peaceful escape with lovely amenities!

Rooms

7.0

Our room by the canal was spacious and clean, but occasionally had a bit of an odor coming from the water. While there was a decent size closet, it would have been nice to have more seating in the room.

Service

10.0

The staff here were absolutely fantastic! They were always kind, helpful, and willing to chat, overcoming language barriers with their patience.

Location

8.0

The hotel is beautifully located on a hill with a gorgeous view of the water, but getting to town requires a taxi or rental bike.

Dining

7.0

The restaurant offered a variety of options, including Vietnamese and Western dishes, and I found the breakfast selection quite satisfying, although the food quality could be improved.

Facilities

8.0

The pool area was great, but securing a chair can be a bit tricky when the hotel is busy. The beach facilities, such as the chairs and umbrellas, were well-maintained.

Logan

United Kingdom, October 2024

6.6/10

I had an enjoyable stay at the resort with my family. The location near the beach was perfect, and the staff were warm and accommodating. However, there were some hiccups during our stay, especially regarding food availability and the need for room improvements. Overall, it was a nice vacation, but there’s room for enhancement.

Rooms

6.0

The family room was spacious, but it could use some refurbishment as the amenities seemed a bit outdated and cleanliness was just okay.

Service

7.0

The service was polite and responsive to our requests, but there were moments when the staff appeared overwhelmed.

Location

7.0

The resort is nicely situated right by the beach, which enhances the relaxation experience, but it's quite a distance from town, requiring transportation whenever we wanted to explore.

Dining

5.0

Dining options were decent but felt a bit lackluster, especially during breakfast when some items ran out early.

Facilities

8.0

The pool area was delightful and well-kept, which contributed positively to our experience.